Answers to Your Painting & Surface Care Questions

Once you approve your estimate, you will receive a deposit invoice due within 3 days. Paying your deposit reserves your place in our job queue and generates your tentative start week, along with a confirmation arrival window between 8:30 AM and 12:30 PM on your scheduled start Monday.

Our payment schedule is structured into three clear stages:

Booking Deposit: Due within 3 days of estimate approval to secure your spot in our job schedule (the credit card processing fee is waived on this $500 deposit).

Start Payment: 50% of the remaining balance (after deducting the booking deposit) is due the day field work begins.

Final Payment: The remaining balance is due in full on your completion day, immediately following our final walkthrough inspection.

We accept cash, personal checks, digital payments, and credit cards. For checks, deposits may be mailed, but start and final payments must be picked up in person. Digital transfers can be completed via Zelle (Investmentpaintingfl@yahoo.com found by person/email), Venmo, or Cash App. Credit card payments via Visa or Mastercard carry a 3.5% processing fee, while American Express and Discover carry a 4% processing fee (fees apply to all project payments except the initial $500 booking deposit).

We recommend completing your HOA color approval at least 30 days before your scheduled start week to prevent project delays. Once your HOA approves your palette, text or email your final color codes and desired sheens directly to our office so we can add them to your project file.

Please complete these steps before the crew arrives on site:

• Trim back bushes, hedges, and landscape branches at least 2 feet away from all exterior walls.

• Relocate patio furniture, potted plants, and outdoor decor away from the work perimeter.

• Cover or remove exterior cameras, fixtures, and outlet plugs to safeguard against water intrusion during pressure washing.

• Keep pets indoors or secured safely away from work zones.

Major stucco repairs must be completed and allowed to cure for 30 to 45 days before finish painting can begin safely without moisture blistering. Because this curing window is necessary, your stucco repair is scheduled as an independent phase prior to your tentative painting start week, with its own payment split (50% due at start of stucco repair, 50% due at stucco completion). Pressure washing and hairline crack caulking take place after stucco curing is finished.

Move all furniture toward the center of each room, take down hanging wall decor, clear out closets if they are included in your quote, and wipe down dusty baseboards. For insurance and liability protection, our crews cannot handle or move televisions, home electronics, large appliances, or delicate breakables.

Keep all foot traffic off sealed pavers for at least 4 hours, and keep vehicles and parking off the driveway for 48 hours. Avoid garden hose rinsing, pool runoff, or power washing for 48 hours, and do not drag patio furniture across the pavers for 24 hours. Light rain a few hours after application will not harm the seal, though full curing takes several days.

Florida weather changes rapidly, and exterior painting or pressure washing cannot be performed during active rain, recent downpours, or overly damp surface conditions. If it rains, clients should assume no field work will take place that day. All start dates remain tentative until re-confirmed 1 to 2 days before work begins.

You do not need to be home for exterior painting, stucco repair, or pressure washing, provided our team has clear access to your water supply and any gated or fenced sections of the yard. We only require you to be on site for the final walkthrough at project completion.